Step 1 : Contact your your sales representative or distributor
1. Apply a returned license key from your sales representative or distributor.
Step 2 : Generate returned license file
1. Export license request file (.req) from your VSS station
2. Upload License Request File (.req)
3. Enter returned license key
4. Generate returned license file (.lic)
Step 3 : Import returned license file to your VSS station
1. Go to the VSS license page, and import returned license file (.lic) to clear the license on your VSS station
2. Export license request file (.req) from your VSS station
Step 4 : Upload license request file (.req) for confirmation
1. Upload License Request File (.req)
2. Confirm
Step 5 : Contact your your sales representative or distributor
1. Inform your sales representative or distributor that you have completed the return process. Confirm if your returned license quantity goes back to the distributor license account